Steps to Uninstall

Windows (Vista, Win7, Win8, Win8.1, Win10)

1) Click on the Windows Start Button
2) Locate the Folder "All Programs > Alterante"
3) Click on "uninstall.bat"
4) Launch "Control Panel > Programs and Features" (on XP it's called "Add/Remove programs")
5) Find the Program "Alterante". Right-click, and select Uninstall.
6) Alterante is now uninstalled.

Reinstalling  If you're having trouble installing a new version of Alterante, you'll need to uninstall the old version first. If you're having trouble uninstalling a previous version of Alterante, try using this tool: https://support.microsoft.com/en-us/mats/program_install_and_uninstall
  • 1. Click Run Now, then click on .Exe after it downloads
  • 2. Microsoft Fix it will Appear. Click Accept.
  • 3. Select option "Detect problems and let me select the fixes to apply", then click Next
  • 4. Select option "I'm having a problem uninstalling", then click Next
  • 5. Look for program "Alterante", then click Next. If it does not appear on list, Select "Not Listed", then click Next.
  • 6. If you selected "Not Listed" in Step 5, type "{F9F5C203-23E1-4847-B7EB-A96B741301D6}" in the box.
  • 7. The previous version of Alterante show now be uninstalled, and you can try to reinstall.

Mac OSX (10.8, 10.9, 10.10, 10.11)

1) Locate the Bee icon on the Menu Bar. The Menu Bar appears on the top of the screen and looks like this:

2) Click Bee Icon, then select "Alterante Administrator"
3) The Admin Console will Appear. Click "Stop Alterante"

4) Launch Finder
5) Find the folder "Applications"
6) Drag the "Alterante" Folder to the Trashcan
7) Alterante is now uninstalled.